EXEM

Inverstor Relations

InterMax

End-to-End Performance
Management
Solution
Enabling Full Transaction Tracing

InterMax is an application performance monitoring solution for integrated and efficient performance management of all sections, including application and database servers, through end-to-end transaction tracing for various customer environments. In a complex business service environment composed of N-Tiers, InterMax provides end-to-end transaction tracing from user request to internal WEB-WAS-DB-external system connection section (such as EAI/FEP).

InterMax

Provide point monitoring (APM) and
transaction tracing (E2E) integration

Transaction tracing covering
the entire transaction unit

Provide flexibility in the cloud environment

Verified by large financial, manufacturing,
and public institutions

Features

InterMax is designed with a stable and proven architecture which is capable of horizontal expansion even when controlling large-scale systems such as finance, public, telecommunications, and manufacturing.

  • Integrated Monitoring of All Sections
    Including user, WEB, WAS, TP, external connection
  • End-to-end Transaction Tracing
    Call trace for individual transaction units
  • Topology Monitoring
    Provide real-time service call relationship
    and execution status dashboard
  • Memory Leak Tracing
    Trace/Analyze memory leaks
    of objects used by the application
  • Ranking Analysis
    Daily analysis of performance
    fluctuations by transaction/SQL
  • Linkage with DB Monitoring Solution
    Detailed session linkage analysis
    with MaxGauge
  • Linkage with Mobile App
    Monitoring Solution
    Individual transaction linkage tracing
    with InterMax for Mobile
  • Cloud Environment Support
    Scale In/Out linkage
    for various PaaS environments

Monitoring Views

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Real-time View

InterMax collects real-time performance data for all running nodes (instances). Monitoring functions and alarm notification will help you deal with failure issues. You can easily monitor and respond to service operation status through real-time trends and patterns of key performance indicators.

Topology View

Through section-by-section setting and task-specific grouping for the entire system, InterMax provides a comprehensive dashboard which allows you to easily check not only the call relationship between services, but also the performance bottleneck section and failure alarm occurrence status.

Business Monitoring

A separate dashboard is provided which enables service level performance monitoring through task definition and grouping from a business perspective. Checking the processing status and performance indicator trend in detail for each section and task can’t be any easier.

Transaction Path View

Through end-to-end tracing for individual transactions, the section where performance delay occurred, and the target instance can be quickly tracked. In addition to detailed method level tracing, it is possible to link calls to Sync and Async services.

MaxGauge Linkage

On the InterMax real-time monitoring screen, there is a function providing DB related (Oracle) monitoring where DB performance indicators can be easily confirmed through the docking screen. Plus, users can get the detailed monitoring through screen linkage among solutions.

Analysis View

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Performance Trend

Performance trend provides information for service delays or performance issues. Correlation issues between WAS & DB performance indicators and system (OS) performance indicators can be analyzed at the same time for a specific point of failure. Users can also check active session information and process list at the time.

Trace Analysis

In case of performance delay, the information of how specific transaction has flowed is displayed for all sections. For the slow transaction section, you can identify the tuning point for the bottleneck section by intuitively checking and analyzing the separate call trace with ease.

Transaction Detail

Detailed analysis of performance delay transactions is provided. What’s more, InterMax offers Method/SQL analysis and detailed queries for application call traces where bottlenecks occur and bind values that have been used as well.

Top Transaction

You can extract and analyze information on Top-Transaction and Top-SQL where performance delays frequently occurred during a specific period of time and use it as intensive tuning data. By intensively tuning the list that can affect performance based on the number of transactions/queries and response time, users can ensure system performance improvement and stable service operation.

Ranking Analysis

It is widely used when you want to analyze the improvement effect before and after tuning or to compare the load pattern of transactions/queries that occurred during a specific event period with other days.

Architecture

architecture

Customer Cases

  • Bank

    Company-wide Integrated Business System

    Adoption Background

    It is necessary to establish an integrated monitoring system and we definitely want an end-to-end transaction tracing system instead of separate monitoring for each business tier.

    Benefits

    • Improving the response speed of company-wide business system failures and problems, minimization of system downtime, reduction of bottleneck failover.

    • Improving service quality to the public through clear tracing, analysis, and action on the causes of performance delays.

    • Intensive analysis when a failure occurs results in a drastic reduction of over 30% of the time to take response.

    • Efficiency in manpower operation and budget savings after adoption of InterMax.

  • Public

    Next-generation Project

    Adoption Background

    We need an APM solution for monitoring and optimizing application performance when building our core business system.

    Benefits

    • Significant contribution to performance improvement by analyzing and deriving clear causes of application performance bottlenecks for various development environments and packaged development tools.

    • Rapid failure response system is provided by establishing an integrated dashboard with DB monitoring solution.

    • Prompt failure response system is provided by immediately checking the cause of performance delay and lock occurrence status through real-time monitoring.

    • In terms of performance management, it provides more information than what we were looking for with minimum load on the system.

  • Card

    Digital Channel System

    Adoption Background

    When it comes to building a cloud-based, non-face-to-face channel system, a hybrid integrated monitoring and transaction tracing system including the existing on-premise environment are necessary for us.

    Benefits

    • Contribution to successful system opening by improving performance through detailed tracing and analysis of applications in the latest development environment.

    • Satisfaction of developers and operators by maximizing utilization in all processes of new system construction (including Development/Test/Open).

    • Improve service satisfaction by immediately analyzing and taking action in case of service delay through real-time monitoring.

    • Securing efficiency and stability of IT operation by enabling integrated monitoring of various environments.

Elevate Your IT Stability,
with EXEM Solutions.

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